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As you have not used the site for the last 4 months we have refunded the last 4 recurring payments of .95 and they will post on your account in 5-7 working days. Desired Settlement This is beyond what a dating company should be able to do.I have also cancelled the auto renewal so there will be no further charges. Next they will get your credit card (if you sign up) and they could use your information to becomeyou. Business Response Have already responded to this member via the site, that there was an error on her account and that she did not have to provide her proof of ID.There is NO reason for them to ask for this information.
Desired Settlement I would like to be issued with a refund of USD, which is what they deducted from my [redacted] account. Business Response I apologise, you should have been granted a refund for the 3 months.
No one give any online employee a copy of your drivers license or passport!!! I paid for a month subscription of 19.95, and there has been 4 more payments of 19.95 taken out of my checking account since then, without my permission.
It was brought to my attention by my credit union You cannot speak with anyone at this company, and can only leave a message.
Final Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.)Buyers beware.
Any company that asks you for a copy of your drivers license or passport is fraudulent. I spoke to my bank about this and they advised me NOT to associate with any company online that would do this.